Frequently Asked Questions

1. How does one qualify to be a corporate customer?

Answer: The Company should have a turnover of not less than E15million a year.

2. What are the benefits of a SwaziBank debit card?

Answer: POS payments (locally and internationally) ATM cash withdrawals (locally and internationally) Online purchasing.

3. What types of personal loans does SwaziBank offer?

Answer: Khululeka (12-48months) Personal loan (12months) Short term loan (3-6 months).

4. What types of investment account does SwaziBank offer?

Answer: Insika account Insika prime account Siphephelo account Litsala Notice Account Fixed Deposit Account .

5. What types of transactor accounts does SwaziBank offer?

Answer: Current Account Ordinary savings account Umlamuli account Siyakhula account Umlolongi Account Siyakhula Account for children.

6. What are the branch codes ?

Answer: Head Office 770000 Matsapha 770007 Mbabane 770001 Matata 770008 Manzini 770002 MBC 770009 Nhlangano 770003 OPC 770010 Siteki 770004 Siphofanani 770010 Piggs Peak 770005 Gables 770012 Simunye 770006 HUB 770013

7. What is the Swift code?


8. Which branches offer FOREX services ?

Answer: Mbabane and Gables Branch.

9. Does SwaziBank offer consolidation and revolving plan on personal loan?

Answer: Yes, revolving is done after 18 months of loan repayment

10. Does SwaziBank only offer Sugarcane farming financing?

Answer: No, we also offer Crop production Piggery production Feedlot farming Field crops and vegetable farming Dairy farming Poultry production Farm purchase Agro processing

11. What are the requirements for opening an account at SwaziBank?

Answer: National ID Residence address verification document (KYC) Activation amount

12. Do you need to be salaried with SwaziBank to qualify for motor vehicle financing?

Answer: No, a stop order can arranged with your bank.

13. Do you need to be salaried with SwaziBank to qualify for a home loan?

Answer: No, a stop order can arranged with your bank.

14. Does SwaziBank have a VIP banking facility?

Answer: Yes, under the Premier banking. To qualify one must earn a min gross pay of E35000.00 and Net assets E400000.00 min for businesses

15. Does SwaziBank offer Insurance services?

Answer: Motor vehicle (comprehensive, third party, fire and theft) Home (home owner and building) House hold insurance Business insurance cover Lungisa funeral plan cover Personal liability